글로리 레전드 크루즈 (Glory Legend Cruise)

대변자 Lisa | Aug. 01, 2017 11:34

Dear Ms. Hyeji, Thank you for your question. I am sorry that our shuttle bus can only pick up and drop off within Hanoi Old Quarter area only. From your hotel it takes about 45 minutes - 1 hour to get to the Old Quarter where you can board the shuttle bus. At the moment we offer free bus round trip for Glory cruise. Best regards,

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대변자 Sunny | Jul. 28, 2017 11:12

Dear Kim Huiwon, Thank you for your email and yes, we could do pick up and drop off right at your hotel. No worries. May I know your travel date thus I could check with Glory Legend cruise and return to you. Thank you! If the cabins are available we can surely arrange them side by side for your group. Kind regards, Sunny (Ms)

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대변자 Sunny | Jul. 28, 2017 10:51

Dear Sir/ Madam, Thank you for your question. Glory Legend has a total of 17 cabins. Kayaking is included on the first day of the trip and will be held at Luon Cave area. The walking tour can be booked before or after your cruise trip and it is total up to you to decide. If you have any other questions please let us know!

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대변자 Cindy | Jul. 21, 2017 03:18

Dear Sovanna Hong, Thank you for your questions. Yes, shuttle bus will pick you up from Church Legend Hanoi hotel for sure. Pick up time is 7:30am - 8:15am. If you have any questions please let me know. Best regards,

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대변자 Sunny | Jun. 29, 2017 12:39

Dear Yoo Soonho, Thank you so much for your contacting us and Glory Legend offer free shuttle bus pick up and drop off right at your hotel (Hanoi Emerald Waters Hotel & Spa) thus please no worries about it. Kind regards, Sunny (Ms)

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대변자 Cindy | Jun. 29, 2017 12:29

Dear Loan Stroia, Yes, Glory cruise has air-conditioning. All cruises on our website have air-conditioning as well. Best regards, Cindy (Ms.)

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대변자 Sunny | Jun. 29, 2017 12:18

Dear Cara Horn, Thank you for your email! Yes, Glory cruise caters vegan meals also thus can you let me know your travel date to check availability? Best regards, Sunny (Ms.)

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대변자 Lisa | Jun. 20, 2017 10:49

Dear Mr. Brandon Lindsay, Thank you very much for your question! We can surely arrange additional mattress in the third room so you just need to book 3 rooms. However please note the space will be quite cramped, so I hope you are okay with that. Shuttle bus is provided free of charge, so is kayaking, for all your group. Best regards, Lisa (Ms.)

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대변자 Sunny | Jun. 14, 2017 09:47

Dear Kemmy, Thank you so much for your email and please kindly find my comments as below: 1- We offer free of charge shuttle bus transfer with pick up and see off within Hanoi Center/ Hanoi Old Quarter area. 2 - About our walking tour, it may be too late for you to join the tour after return from Halong Bay trip as we only can arrange morning tour at 08.00Am and afternoon tour at 02.00PM. Our walking tour start at our office at 72 Hang Trong street. 3- We only offer 01 bottle of water per person for 2days 1night inside your cabin for the cruise trip. For the other drinks, you can buy and pay directly on board. 4- Squid fishing offer free of charge. Thank you!

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대변자 Cindy | Jun. 14, 2017 09:45

Thank you for your question! Please be advised that Family deluxe cabin itself is 2 deluxe connecting thus there are 2 bathrooms. Can you let me know your exact travel date to check availability? Best regards, Cindy (Ms.)

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대변자 Cindy | Jun. 14, 2017 09:43

Dear Claudia Galvez, Thank you for your email! For the walking tour, yes, you can take the tour on the day after the cruise or before the cruise, as long as there are available space. Please refer this link for more info about our tour: https://www.halongbaytours.com/trip-planning/articles-tips/free-hanoi-walking-tour.html Best regards, Cindy (Ms.)

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대변자 Hana | Jun. 09, 2017 03:35

Thank you for contacting with us! Please note that our bus do pick up and drop off in Hanoi Old Quarter only thus if you stay in Halong Bay, please take a taxi from your hotel to cruise harbor (Tuan Chau Pier). Thank you for your understanding! Best regards, Hana (Ms)

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대변자 Lisa | Jun. 04, 2017 12:01

Dear Seullee Talia Lee, Thank you for your question and I am sorry for the late answer. We can surely pick up from Hanoi Heart Hotel. Regarding the entrance fee, everything is included in our cost (which is final as it shows on the web) already. If you have other question please let me know. Best regards, Lisa (Ms.)

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대변자 Lisa | Jun. 04, 2017 11:55

Dear Ronnie Goyette, Thank you for your email. Glory Cruise visits Cua Van fishing village only in its 3 day 2 night itinerary. As the village is located quite further away, most cruises only visit on its 3 day program. Thank you for your understanding! Lisa

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대변자 Sunny | Jun. 04, 2017 11:52

Dear Diggy, Thank you for your email and the cost for your family is US $ 125 per person * 3 persons for sharing 01 Deluxe cabin + 01 extra mattress for 2days 1night including bus transfer round trip with pick up and see off within Hanoi Center/ Hanoi Old Quarter area. We apply this rate until September only. Due to the cruise policy, they only offer discount for children under 11 years old. Thanks for your kind notice and understanding! Kind regards, Sunny (Ms)

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대변자 Sunny | Jun. 04, 2017 11:51

Dear Allison Jones, Thank you for your contacting us and yes, we do pick up at Hanoi Glance hotel. No worries. Kind regards, Sunny (Ms)

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대변자 Cindy | May. 14, 2017 10:19

Dear Ms. Jennifer Johnson, Thank you for contacting us and we can surely arrange you to take the shuttle bus the day before. However please prepare to get to the pier yourself on the 29th as we cannot pick up in Halong Bay area! If you have any other question please let me know!

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대변자 Hannah | May. 12, 2017 01:02

Dear Mr. Nicholas Teo, Thank you for your question and I confirm that our shuttle bus can pick you up from Little Hanoi Deluxe Hotel. If you have any other question please let me know. Best regards,

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대변자 Lisa | May. 08, 2017 06:41

Dear Ms. Yvonne Chang, Thank you for your question. However our shuttle bus can only pick up from Hanoi Old Quarter free of charge. You may rent a private car with driver with us for transfer from Hai Phong to Halong Bay (the cost is $55 for a car) and take free bus back to Hanoi after the trip. Best regards,

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대변자 Lisa | Apr. 24, 2017 02:37

Dear YoungHee, Thank you very much for contacting us. I would like to confirm the cruise bus can pick up from the hotel address as you mentioned. Best regards, Lisa (Ms.)

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대변자 Sunny | Apr. 20, 2017 05:50

Dear Brittanie, Thank you so much for contacting us and yes, our shuttle bus only do pick up and drop off at any hotel in the Old Quarter or Hanoi center. Thus we can not drop you off at the airport which is around 35 km from Hanoi center. Thus you will need to take the taxi to the airport or private car on your own. Point of drop off is of your choice but must be in the Old Quarter as well. About your requirement about quite rooms, we will try our best to arrange it for you (away from engine). Kind regards,

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대변자 Lisa | Mar. 29, 2017 11:42

Dear Mr. Chris, Many thanks for your question. Glory cruise bus can surely pick up from Skylark hotel, pick up time is between 7:30am and 7:45am. If you have any questions please let me know!

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대변자 Sunny | Mar. 29, 2017 11:35

Dear Ms. Glory, Thank you for contacting us and yes, I can add an extra mattress on your cabin thus your group only need 02 cabins + 01 extra bed for 5 persons. I look forward to hearing from you, Kind regards,

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대변자 Cindy | Mar. 29, 2017 11:30

Dear Haley, Thank you for your email! As per your sharing, we can arrange a family room ( 2 deluxe connecting room) for your family thus kindly no worries. Your youngest child can share bed with the parents but please note that surcharge will apply (kids 0-4 year old will stay for free). Can you please let me know your exact travel date to check availability? Best regards,

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대변자 Lisa | Mar. 23, 2017 11:01

Dear Mr. John, Thank you for your question. As our shuttle bus only picks up and drops off in Hanoi Old Quarter, we cannot pick up in Hai Phong. Therefore the group of 4 can either take a taxi, or we can arrange a private car for pick up. After the cruise, we can drop you off in Hanoi for sure. If you have any question please let me know. Best regards,

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대변자 Lisa | Mar. 20, 2017 04:41

Dear Ms. Maggie, Thank you very much for your question. Yes we can surely arrange the cabins to be side by side! You can select 1 double and 1 twin suite cabin and follow the booking steps. Hope that helps! Best regards,

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대변자 Lisa | Mar. 18, 2017 01:56

Dear Mrs. Myles, Thank you very much for contacting us with your question. The family cabin will be set up with 2 double bed, or 1 double and 1 twin cabin connecting. For your family it's best to have the double and twin connecting cabin as said. As the shuttle bus can only pick up from Hanoi Old Quarter, you can come to our office at 7:30am for pick up. Before that you can also take a break with early breakfast at the many nearby restaurants in the Old Quarter (about 10 minutes by taxi from the station). If you have any other question please let me know! Best regards,

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대변자 Cindy | Mar. 16, 2017 06:01

Dear Jack D, Thank you for your question! Yes, your trip plan is perfect! You can spend the first night in Hanoi and to cruise on the next day. Our shuttle bus would picks up in old quarter thus you should book a hotel in Hoan Kiem district. For luggage, even you check out from hotel, you can still store your luggage at hotel for the most convenience if you have not booked hotel for other hotel. Or if not, you can still bring all luggage with you. Best regards, Cindy

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대변자 Lisa | Mar. 07, 2017 10:57

Dear Ms. Christle, Thank you very much for your question. We are sorry that the bus can only pick you up from Hanoi Old Quarter. Therefore you can take a taxi from the airport to our office (latest pick up is at 8:00am) for boarding the shuttle bus. For hotel recommendation, you can consider Hanoi Morgans Hotel or Church Boutique Hotel or Oriental Suites hotel. All of them are high quality for reasonable price. If you have any other questions please feel free to let me know!

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대변자 Sunny | Feb. 21, 2017 01:26

Dear Kim Junghee, Thank you so much for your email and at the moment, we still have enough rooms for your group however our shuttle bus only do pickup and drop off within Hanoi Center/ Hanoi Old Quarter area thus you will need to transfer on your own to our office to get on the bus. The cruise has wifi but signal will not be as stable as when you are on land. Best regards,

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대변자 Sunny | Feb. 21, 2017 01:23

Dear Aye, Thank you so much for your contacting us and our shuttle bus only do pick up and drop off within Hanoi Center/ Hanoi Old Quarter area. Please book a hotel within this area. Best regards,

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대변자 Lisa | Feb. 17, 2017 11:11

Dear Ms. Ann, Thank you very much for contacting us with your question. We provide private car service for sure and the cost is $120/car/round trip, pick up and drop off in Hanoi. Best regards,

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대변자 Hana | Feb. 16, 2017 12:24

Dear Gigi, Thank you for contacting us! The bus normally arrives in Hanoi at 4:30pm, but it can take until 5:00pm for you to finally reach your hotel. If you wish we can drop you off the first point so you have more time to transfer to the airport. We recommend you book domestic flight after 7:00pm and international flight after 8:00pm to have enough time for transfer. Best regards,

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대변자 Hana | Feb. 16, 2017 12:25

Dear Mr. Francisco, Thank you for your question. There is no bathroom on the shuttle bus between Hanoi and Halong Bay, but the bus will make stop midway in case you need to have a break. Best regards,

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대변자 Sunny | Feb. 17, 2017 11:19

Dear Yvonne, Thank you for your question. You can surely bring suitecases with you to your trip. However, I am sorry that you cannot be brought to Ninh Binh after the cruise, as the bus only stops in Hanoi Old Quarter. From Hanoi you can take another bus (2 hour) to Ninh Binh. Best regards,

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대변자 Hana | Feb. 16, 2017 12:30

Dear Low Hoo Chung, Thank you for contacting us. Our cruise bus can surely pick up from Somerset Grand Hotel. Pick up time for Glory cruise bus is between 7:30 and 8:00am. If you have any questions please let me know! Best regards,

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대변자 Sunny | Feb. 16, 2017 12:32

Dear Ms. Kim, Thank you for contacting us. The Old Quarter is the centre area of Hanoi where most hotels, restaurants and activities are based. Your hotel is inside the Old Quarter and we can pick up from there for sure. Best regards,

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대변자 Sunny | Feb. 02, 2017 04:13

Dear Ms. Victoria, Thank you for contacting us and yes, we can arrange different food for you thus please no worries about it. Instead of seafood we can prepare meat or chicken as alternative. If you have any other questions please let me know!

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대변자 Sunny | Feb. 02, 2017 04:14

Dear Mr. Chris, Thank you so much for your contacting us and I am so sorry as our Glory Legend cruise is full booked on your trip date - 21 Feb thus please consider if you could go with another cruise instead? Or if you can change the trip date we can check availability for you. All of our cruises have single cabin and you can check the price by selected 1 adult from the drop-down list. Kind regards,

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대변자 Sunny | Oct. 26, 2016 11:51

Dear Mr. Thomas, Many thanks for contacting us with your question. We can pick you up from any hotels in Hanoi Old Quarter, included Meracus Hotel as you mentioned. If you have any questions please let us know!

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대변자 Lisa | Oct. 23, 2016 12:25

Dear Kelsy, Thank you very much for contacting us. It's great to know that you choose Glory Legend for your trip. The visit to Titov Island is included for both 2 day and 3 day trip on Glory Cruise. If you have any other questions please let me know!

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대변자 Lisa | Sep. 27, 2016 01:29

Dear Jin, Thank you very much for contacting us! That is correct - your nephew will be charged 75% adult rate. Only children under 5 can travel free of charge (limited to one child per cabin). Please let me know if you need further information. Best regards,

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대변자 Lisa | Sep. 27, 2016 02:00

Dear Yoon Jong Dae, Thank you for contacting us! I am glad to let you know our family cabin is available on your trip date. Transfer from Hanoi to airport is $30/person /round trip and pick up is available in most hotels in Hanoi (applicable for Aphrodite bus only). Please consider and let me know if you have any questions. Best regards,

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대변자 Sunny | Sep. 27, 2016 01:58

Dear Olivia, Thank you very much for contacting us! We can pick up from any hotel in Hanoi Old Quarter and you can let me know the hotel address closer to your trip date. Just for your reference, we offer free of charge this service for our clients. Thank you! Kind regards, Sunny (Ms)

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대변자 Lisa | Sep. 14, 2016 12:43

Thank you for contacting us! Glory Cruise is a very popular one so it gets filled up very quickly. For example, it's now September but the rooms for November are mostly booked! If you already know your plan, it's best you plan ahead and book in advance. We have free cancellation up to 30 days prior to your trip so you can feel more at ease with your trip planning process. If you have any other questions please let me know! Best regards,

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대변자 Sunny | Sep. 14, 2016 12:51

Dear June Lumagbas, Thank you so much for contacting us and I am so sorry as we do not pick up client at the airport as it is 35km far from Hanoi Center. Thus please kindly take the taxi on your own to our office to join the shuttle bus at around 07.30AM. I hope this time is alright for you and please kindly advise me your travel date, group size and if you wish to spend 2days 1night OR 3days 2nights on board? As soon as I received your information, I will return with more details. Thank you! I look forward to hear from you, Thanks and best regards,

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대변자 Cindy | Sep. 04, 2016 05:40

Dear GilTae Ha, Thank you for your contacting us and our cost for Glory Legend cruise include on-board insurance for all clients. Thank you! It is alright for our bus do pickup and drop off clients in different hotels thus please no worries about it. However, please be note that, you may consider to book your hotels within Hanoi Old Quarter/ Hanoi Center. Thanks for your understanding! Kind regards, Sunny (Ms)

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대변자 Sunny | Sep. 04, 2016 05:51

Hi Chantal, Thank you very much for contacting us and I understand that weather is a cause for concern for visitors to Halong Bay. Please see our policy on cancellation due to bad weather below: 1/ If the tour is cancelled in advance with prior notice, full refund will be made. 2/ If the tour is cancelled midway through, you will be charged for service already use (such as shortened cruise trip, or breakfast, or shuttle bus, whichever applies in specific case). I hope this information addresses well your question. Please feel free to let me know if you have any other questions please let me know!

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대변자 Sunny | Sep. 04, 2016 05:51

Dear Ilona, Thank you so much for your email and our bus will return to Hanoi Center at around 04.30 - 05.00PM thus it is alright for you to take the flight at around 08.00 - 09.00PM. No worries.

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대변자 Lisa | Aug. 26, 2016 11:11

Dear Sumiati, Thank you for your email. As your plane arrives at 8:30am, it will took another 30-60 minutes to complete all the procedures such as luggage collection and if arriving from another country, you need to clear customs too. I am afraid you cannot make it for the cruise trip that day. Therefore, I recommend you to go to Hanoi for an overnight stay and leave for the cruise the next morning. If you have any questions please let me know!

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대변자 Lisa | Aug. 22, 2016 12:09

Dear Clint, Thank you for your question. All of our shuttle bus has fixed departure from Hanoi. If you are in Hai Phong, you can take a taxi to Tuan Chau pier for boarding. We can also arrange private airport pick up to Tuan Chau pier too in case you need this service. Best regards,

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대변자 Lisa | Aug. 20, 2016 10:51

Dear Jake, Thank you for contacting us! We can surely prepare special food based on your preference. Non-seafood menu is available during our meals too. If you have any other questions please let me know!

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대변자 Lisa | Aug. 20, 2016 11:25

Dear Jasna, Thank you very much for contacting us and please kindly find my answer to your question below: 1/ December is the best time to visit Halong Bay, especially the first half of the month when it's not too cold and there are fewer tourists 2/ The price is $125/person or $250/ for 2 persons, including round trip transfer by shuttle bus 3/ From Hoi An, please go to Danang and fly to Hanoi. Then it's 3.5 hour bus trip from Hanoi downtown to Halong Bay. If you have any other questions please let us know!

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대변자 Cindy | Aug. 22, 2016 12:26

Dear Cecilia, Thank you for contacting us! Our shuttle bus can pick up and drop off at the hotel you mentioned for sure. If you have any questions please let me know!

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대변자 Lisa | Aug. 09, 2016 06:49

Dear Jungmi, Thank you for your question! Our shuttle bus can only pick up and drop off at hotel in Hanoi Old Quarter which is 40 minutes from the airport. You can get a taxi to our office at 7:30am to be picked up. I hope that helps!

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대변자 Sunny | Aug. 07, 2016 10:02

Dear Sangmin, Thank you very much for your question! All of our cruises' cabins are fully air-conditioned and Glory Cruise visit all must-see in Halong Bay, such as Titov Island or Surprise Cave. Best regards,

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대변자 Sunny | Jul. 27, 2016 12:32

Dear Nicole, Thank you for contacting us! The shuttle bus can drop you off at your hotel, if it's in Hanoi Old Quarter area. Drop off time is around 4:30-5:00pm. If you have any questions please let me know!

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대변자 Cindy | Jul. 27, 2016 12:27

Dear Suhyeon, Many thanks for contacting us. We can surely arrange you 2 double bed in the family suite. Glory Legend's family suite is an ideal choice for family with 4 adults. If you have any other questions please let us know!

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대변자 Cindy | Jul. 18, 2016 01:30

Dear Bomi, Thank you for your question about Glory Legend cruise! You can now select the room with 3 adults and our website will show several options (either a room combination or family suite for 3 adults). I hope this helps!

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대변자 Sunny | Jul. 27, 2016 12:36

Dear Wicac, Thank you for your question and I am sorry about the confusion you may have. We have 2 types of family cabins, for 3 adults ($400) and for 4 adults ($480). The price is for 3 adults and for 4 adults respectively. If you are 2 adults and wanting to take a family room, the charge of $400 still applies as it is the minimum charge. I hope this information is helpful for you!

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대변자 Sunny | Jul. 14, 2016 09:46

Dear Cindy, Thank you for your question! The 3rd person will get a 10% discount and thus be 90% of the cost of standard occupant. In this case, the cost is $110 (for deluxe cabin). Best regards,

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대변자 Sunny | Jul. 14, 2016 09:44

Dear YS, Thank you for your email! We have 2 rates: family deluxe for 3 persons and family deluxe for 4 persons. If you want to stay 5 adults in one family suite, the cost will be cost of 4 adult + 1 extra mattress. The cost is $890 + 200 = $1090, including round trip transfer by shuttle bus. If you have any other questions please let us know!

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대변자 Dzung | Jul. 11, 2016 10:32

Dear Minwoo, The deluxe cabin on Glory Legend only has window with bay view. If you wish to have a cabin with balcony you can choose the suite cabin. You can stay in group of 3 in a deluxe cabin by having an extra mattress placed inside the cabin but it may be a bit cramped. Best regards,

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대변자 Cindy | Jul. 11, 2016 11:56

Hi John! Kayaking is included for both 2 day and 3 day itinerary of Glory Cruise. There is no extra fee for this activity.

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대변자 Linh | Jul. 11, 2016 11:57

Hi Helen, Thanks for your question. On Glory Legend Cruise, only suites cabin have private balcony. Deluxe cabins do not have a balcony but come with big window for seaview.

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